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bpha

Pilgrims House

Horne Lane

Bedford

MK40 1NY

OneCall: 0330 100 0272

Repairs
Freephone: 0800 581 707

Email: info@bpha.org.uk

Text: 07983 502 502

 

Opening Hours

Office: Mon-Thurs 9am-5pm

Fri 9am-4.30pm

 

OneCall: Mon-Fri 8am-6pm

Sat 9am-1pm

 

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Skip Navigation LinksHome Support and advice Anti-social behaviour How we tackle ASB
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How we tackle ASB 

Once an incident has been reported to us, bpha will take prompt action against residents who display anti-social behaviour, while seeking to change patterns of behaviour and supporting them to do this. Some of the ways that we will do this include:

  • Mediation
  • Where there is clear proof we will take legal action.  Keeping a diary of ASB instances will help
  • Acceptable Behaviour Contracts
  • Working with partner agencies 
  • Together with our partner agencies, we have also signed an information sharing protocol that enables us all to share appropriate and relevant information when dealing with cases of anti-social behaviour. All information is shared in line with the protocol and within the terms of the Data Protection Act 1998 and the Crime & Disorder Act 1998 (as amended).
  • Members of the ASB team attend a number of multi-agency forums aimed at strategically planning and targeting resources to prevent and reduce anti-social behaviour across the Bedford Borough and our Counties' areas.

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Bedfordshire Pilgrims Housing Association Limited (bpha), Registered Office Pilgrims House, Horne Lane, Bedford MK40 1NY, is registered as a Charitable Industrial Provident Society (26751R) and also with the Homes and Communities Agency (LH3887) and is affiliated to the National Housing Federation.