The Tenant Services Authority (TSA) is the new regulator for homes owned by housing associations and co-ops.

From Spring 2010 it will also be responsible for local council and arm’s-length management organisation (ALMO) landlords too.

The first thing the TSA needs to do is draw up a brand new set of standards for all social landlords. These standards are very important as the TSA will be monitoring how landlords do in achieving them – and taking action against any that don’t.

The TSA is going to listen to tenants across England to help it develop the new standards. It is calling this the National Conversation and the consultation started in January.

There are lots of ways to get involved. You could join a series of regional events. Visit www.tenantservicesauthority.org to find out more.

The TSA would also like tenants to get involved in Local Conversations. These don’t have to be formal events – it could be a group meeting together over a cup of tea in a home or community centre. If you would like to organise an event you can order a resource pack from the TSA on 0845 230 7000 (option 1) and get more information from the website.

If you have are organising an event, or have any suggestions for the TSA, we would also like to hear from you. Contact Elaine Warwick on t: 01234 221327, e: elainew@bpha.org.uk  or Liz Hall on t: 01234 221221, e: lizh@bpha.org.uk