CareLink has been providing this highly valuable service to the community for more than 25 years.

Our Operators and Visiting Support Co-ordinators are on call 24 hours a day, 7 days a week, so you can feel safe and comfortable knowing that help is on hand when you need it.

The CareLink service is operated by bpha, but not exclusive to bpha customers.

How it works

  1. CareLink is an immediate response telephone service, providing you with a direct link to help at the push of a button.
  2. The button is worn as a pendant or on the wrist, and is very easy to use.
  3. If you need help because of a medical emergency, a fall, or if you just need some reassurance – all you need to do it press your button and you will be connected immediately to an operator.
  4. Our operators are on call 24 hours a day, 7 days a week.
  5. The operator will speak to you and decide what level of assistance is required.
  6. Depending on the situation, they may contact a nominated family member or friend, send a CareLink Visiting Support Co-ordinator to your home, or call out the Emergency Services.
For more information call 0330 100 0272

Costs

While you are connected to CareLink, installation, repair and maintenance are FREE.

The units themselves are rented. All prices are subject to 20% VAT.

  • Basic Service
  • When you press the button we will contact your designated friend or family member
  • Visiting Support Service
  • Our Visiting Support Co-Ordinator will respond when you press the button
  • £3.50 per week
  • When you press the button we will contact your designated friend or family member
  • £5.00 per week
  • Our Visiting Support Co-Ordinator will respond when you press the button
For more information call 0330 100 0272