From 28 January 2020, a sample of our customers will be contacted by telephone to take part in a short survey. It should only take around five minutes to complete.

You will be asked you about your experience of bpha and its services and the information you provide will be used to help us improve our services.

As a thank you, there will be the chance to enter a prize draw where you could win £100 of Love2Shop vouchers!

We’d like to thank all customers who get involved in the survey and we welcome open and honest feedback.