Not sure? Don’t open the door!
Some residents can be targeted at home by rogue traders and thieves, so we are reminding residents how important it is to be aware of how to answer the door safely.
It’s up to you who you let into your home, but answering the front door, when you are alone, no matter what your age is, can present risks. Knowing how to answer the door safely can prevent risk of harm or burglary.
Distraction burglary and bogus callers are people who try to gain entry to your home by claiming to be someone you might trust, they may say you that you need emergency work done to your home, or be in the guise of a salesperson, or utility company.
Genuine callers
bpha colleagues will pre-arrange to come and see you by booking an appointment and will carry photographic identification.
Always ask to see identification before you open the door and never be afraid to ask the caller to wait whilst you contact us so that you can check up on them before you let them into your home.
Remember…
If you are ever in doubt, don’t let the person into your home. You have the right to feel safe and comfortable in your own home. If you feel scared, worried or anxious, call the police and let your neighbours know.
bpha colleagues will:
- have bpha branded ID stating they are working on behalf of bpha
- maintain a safe distance
- will advise you why they are there and what work will be carried out
They will not:
- Ask you for any personal details
- Request payment for any services
- Require access to your property unless previously arranged and agreed with you
If you have concerns about anyone knocking on your door claiming they are working on behalf of bpha you can call 0330 100 0272 for confirmation.
Proud to be
Supporting
