Keeping you safe
We’ve been working hard to make our Retirement Living schemes as safe as possible during the COVID-19 pandemic.
As the Coronavirus (COVID-19) situation evolves, we’re doing everything we can to ensure that our retirement living residents and employees are as safe as possible during this unusual and challenging time.
- Communal areas | The communal areas within our schemes remain open but we urge residents to follow the government guidance in all areas, including the wearing of masks, use of hand sanitiser, and adhere to social distancing . Do not sit with visitors in the communal areas – these areas are reserved for residents only, at this time.
- Guest Rooms | All Guest Rooms have reopened and subject to Covid safe cleaning measures.
- Cleaning | Cleaning and caretaking in schemes will continue as normal.
- Visitors | We are asking our residents to ensure that any visitors invited to the scheme follow safety guidance such as, wearing a face covering. Visitors should NOT visit the scheme if they have coronavirus symptoms (a temperature, a new and continuous cough, or a loss of taste and smell).
- Social distancing | All communal areas within our schemes must be treated as public spaces and should only be used to meet or gather with others if social distancing can be maintained.
If anything remains unclear or there are further questions, please contact your scheme manager and they will assist you in getting the clarification they need.
Proud to be
bpha is the Help to Buy Agent for the Midlands and London. For more information visit www.helptobuyagent2.org.uk
or call 03333 214 044.
