We’ve been working hard to make our Retirement Living schemes as safe as possible during the COVID-19 pandemic.
As the Coronavirus (COVID-19) situation evolves, we’re doing everything we can to ensure that our retirement living residents and employees are as safe as possible during this unusual and challenging time.
Communal areas | We will be “closing” all communal areas in our schemes, excluding any laundry facilities.
Guest Rooms | All Guest Rooms will remain closed, as they have been since March 2020.
Cleaning | Cleaning and caretaking in schemes will continue as normal.
Visitors | We are asking our residents to ensure that only essential visitors are invited into the scheme and they follow safety guidance, such as wearing a face covering upon entering the scheme.Visitors should not visit if they have coronavirus symptoms (a temperature, a new and continuous cough, or a loss of taste and smell). In line with Government advice around “staying at home”, we do not expect any non-essential visitors to come to the scheme.
Social distancing and staying at home | We have all been asked to “stay at home” by the Government, and this means that you need to stay within your flat, except when you are taking the opportunity to exercise outside or other specific purposes. All communal areas within our schemes must be treated as public spaces and should not be used to meet or gather with others.
If anything remains unclear or there are further questions, please contact your scheme manager and they will assist you in getting the clarification they need.
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