If you are a UC claimant you are required to verify your new rent following the rent increase via your UC portal. You can do this with effect from 1st April if your rent is charged monthly or from 5th April if your rent is charged weekly. If you attempt to verify your new rent prior to this date you will need to resubmit the rent verification after the dates listed. Please note that the 5th April is a bank holiday so contact centres may be closed.
Money and benefits advice
Our Money Advice Team offers all bpha residents free, independent and confidential benefit and debt management advice.
What can we help with?
Benefits and debt management
We all go through times where managing our finances is a struggle. The important thing to know, is that you’re not alone and support is there if you need it.
Our Money Advice team are on hand, to give you free, expert advice, tailored to you. From guidance on what benefits you’re able to claim for, to tips and advice on saving and financial tracking.
How can you help with benefits and debt?
- benefit checks to maximise your income
- helping you challenge benefit decisions where appropriate
- helping you make informed choices about managing debts
- carrying out debt negotiation on your behalf
- advice and help with insolvency procedures
- representation at benefit appeal hearings and debt-related county court hearings
How can you help with money management?
- budget planning
- making the most of alternative sources of funding, goods and services
- comparing and switching energy and other service providers
- We can also offer advice and support if you find yourself in a difficult financial situation that you can’t control
Can you help me manage my rent arrears?
Yes we can. With your permission, you housing officer can refer you to us to help set out a realistic payment plan and to give any further help and guidance you might want. For more information, visit our rent arrears page.
Get free tailored money advice today.
Benefits and budgeting calculator
If you are affected by the Coronavirus, whether directly through illness or through a change in work circumstances that will impact your income, head over to our Coronavirus, Rent and Income page, for the latest advice and guidance.
Beware of loan sharks
Loan sharks are illegal moneylenders who often charge very high interest rates.
They often target low income, desperate or vulnerable people, and often resort to blackmail, bullying and violence to enforce repayment.
To avoid loan sharks, you can check if a company is authorised to lend money.
You can also report loan sharks anonymously.
If you have any doubts, do seek advice from us or the Government’s Loan Shark Project.
Get in touch
Get in touch for money advice tailored to your needs and financial position by calling 0330 100 0272 and asking for our Financial Inclusion team.