Learn about how we approach repairs and maintenance. Find out what our shared responsibilities are, and how and when to report a repair or piece of maintenance needed in and around your home.
bpha are responsible for most of the repairs to the structure of your home, as well as essential services. But there are some things that we can’t do and many simple things that you can do yourselves as residents. Learn more here.
We’re committed to providing a high-quality repairs service that works for you and will always strive to make things as quick and easy as possible for you. Learn more about our process and how we carry out our repairs.
bpha is committed to helping improve the quality of life for residents with disabilities and health or mobility problems, by adapting their homes and we work with local authorities to do so. Learn more.
We have volunteer residents who monitor our grounds maintenance service and carry out customer satisfaction surveys on our behalf. If you are interested in helping us to improve our services, please contact us for advice on how to get involved.
Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.
Essential Website Cookies
These cookies are strictly necessary to provide you with services available through our website and to use some of its features.
We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.
Google Analytics Cookies
These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.
If you do not want that we track your visit to our site you can disable tracking in your browser here:
Other external services
We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.
Google Webfont Settings:
Google Map Settings:
Google reCaptcha Settings:
Vimeo and Youtube video embeds:
The following cookies are also needed - You can choose if you want to allow them: