Learn about how we approach repairs and maintenance. Find out what our shared responsibilities are, and how and when to report a repair or piece of maintenance needed in and around your home.
bpha are responsible for most of the repairs to the structure of your home, as well as essential services. But there are some things that we can’t do and many simple things that you can do yourselves as residents. Learn more here.
We’re committed to providing a high-quality repairs service that works for you and will always strive to make things as quick and easy as possible for you. Learn more about our process and how we carry out our repairs.
bpha is committed to helping improve the quality of life for residents with disabilities and health or mobility problems, by adapting their homes and we work with local authorities to do so. Learn more.
We have volunteer residents who monitor our grounds maintenance service and carry out customer satisfaction surveys on our behalf. If you are interested in helping us to improve our services, please contact us for advice on how to get involved.