About repairs

bpha repairs tools banner

Learn about our repairs process and how we approach and carry out repairs and maintenance our properties.

How we carry out repairs

Although repairs are booked directly through bpha, contractors working on our behalf carry out most of the works. We have found that this gives excellent value for money and a high level of service.

To make things easier for you when you call, we use one telephone number 0330 100 0272: you choose the option for the service you want and you will then be put through to the right person straight away.

We try to offer convenient appointment times (e.g. avoiding school runs), but if we are unable to do this we will provide you with the phone number of the contractor for you to make an appointment directly.