Quality homes. Connected communities.
Rent and service charges from April 2026
We wrote to you in February to confirm changes to your rent and/or service charges that apply from 1 April 2026 to 31 March 2027. To find out more, visit the page below, or log in to your my.account.
bpha live
Phone calls
Our offices are currently closed.
Information currently not available.
Our offices are currently closed.
What's new
9 Jul 2026
Do you live in Northstowe, Cambridgeshire?
Our drop in is a welcoming space for people of all ages, genders and ethnicities to pop in for a chat. The sessions are run by your Housing Officer, Lindsay Gardiner, every third Thursday of every month from 10am to 12noon. It’s an opportunity to bring any housing queries to Lindsay and take advan...
3 Jul 2026
Thinking of making changes to your home?
We know every home is different, and we understand that from time to time you’ll want to make alterations to your home so you can make it exactly how you want it. If you’re thinking of making any changes to your home including electrical changes, please make sure you get permission from us f...
2 Jul 2026
bpha celebrates young people at the YouthTV Awards
Organisations, youth clubs and supporters from across Bedfordshire came together to celebrate the impact that young people are making in their communities at the YouthTV Awards on Friday 19 June. We were proud to sponsor the Club of the Year award which recognises youth groups making a real difference t...
30 Jun 2026
Manage your bpha account from your mobile
my.account is your bpha customer online portal. You can use it to access account details, log repairs and send enquiries directly to us. It’s quick, easy to use and mobile-friendly. And it’s now even easier to access. If you haven’t already, you can resister for my.account online. ...
Benefits and budgeting calculator
Use our benefits calculator to see what you can claim and how to claim it.
my.account
Manage my.account online, in a place that brings together your tenancy and the services you rely on.
The Place
‘The Place’, is our online customer engagement community.
A place for customers to share their views and take part in surveys, quick polls and conversations where their contribution will help improve services.
Repair responsibilities
Learn about how we approach repairs and maintenance.
Find out what our shared responsibilities are, and how and when to report a repair or piece of maintenance needed in and around your home.
