Quality homes. Connected communities.
bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, energy efficient, sustainable and affordable housing.
bpha live
Phone calls
Our offices are currently closed.
Our team are currently responding within a minimum of
3
days
General enquiries
4
days
Repairs
3
days
General enquiries
4
days
Repairs
Our offices are currently closed.
What's new
19 Oct 2026
Installing an electric vehicle (EV) charger at your home?
If you’d like to install an EV charger at your home, you’ll need to get permission from us first. That’s because installing a charger involves electrical work and can affect your home and the wider building, so we need to make sure it’s safe and meets the right standards. Please ...
12 Oct 2026
Binning batteries and electricals can put lives at risk
Across the UK there has been an increase in fires being caused by batteries and electricals that have been thrown into general rubbish or recycling bins. Many everyday electricals - such as vapes, electric toothbrushes and children's toys contain hidden batteries and when these items are crushed inside b...
8 Oct 2026
New accessibility toolbar launched on our website
We have a new accessibility toolbar on our website, powered by Recite Me. We want everyone to be able to access information and services online easily. The new toolbar offers a range of accessibility and language support features to help customers personalise their experience and access content in a way...
7 Oct 2026
Virtual surveys: helping us diagnose repairs more quickly
We’re introducing virtual surveys to help make the repairs process quicker, simpler and more convenient for customers. A virtual survey is a video call with a member of the bpha team, allowing us to look at a repair, maintenance issue or concern in a customer’s home without needing to visit ...
Benefits and budgeting calculator
Use our benefits calculator to see what you can claim and how to claim it.
my.account
Manage my.account online, in a place that brings together your tenancy and the services you rely on.
The Place
‘The Place’, is our online customer engagement community.
A place for customers to share their views and take part in surveys, quick polls and conversations where their contribution will help improve services.
Repair responsibilities
Learn about how we approach repairs and maintenance.
Find out what our shared responsibilities are, and how and when to report a repair or piece of maintenance needed in and around your home.
