Quality homes. Connected communities.
bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, energy efficient, sustainable and affordable housing.
bpha live
Phone calls
Our team are currently answering within a minimum of
2
minutes
General enquiries
5
minutes
Repairs
2
minutes
General enquiries
5
minutes
Repairs
Our team are currently responding within a minimum of
3
days
General enquiries
1
minute
Repairs
3
days
General enquiries
1
minute
Repairs
Our team are currently answering within a minimum of
16
hours
16
hours
What's new
12 Dec 2025
Utilities: Securing you value for money
If you live in a block, house or Independent Living scheme that has communal lighting and/or heating, or shared outdoor lighting that bpha supplies, you contribute towards the cost of the energy used. You do this either through a service charge, or by making payments to Switch2. Value for money We aim ...
9 Dec 2025
Christmas opening times
Our office will be closed for the Christmas holidays, but we will have some colleagues from the Customer Communications Centre Team ready to take your urgent calls. Please see our opening times between Wednesday 24 December and Friday 2 January below: ...
2 Dec 2025
Did you know you can get updates from bpha on WhatsApp?
We have now launched our new bpha WhatsApp Channel, a one-way broadcast that we use to share updates and news with followers. Unlike typical social media feeds, our WhatsApp channel delivers information directly to your phone - without you having to scroll through unwanted ads or recommended posts. If ...
28 Nov 2025
bpha maintain solid performance in half-year report
bpha today (28 November 2025) released its half year financial report for the six months ended 30 September 2025. The report shows our key financial information halfway through the financial year and how we have continued to plan carefully in the face of continuing financial headwinds. Our progress has...
Benefits and budgeting calculator
Use our benefits calculator to see what you can claim and how to claim it.
my.account
Manage my.account online, in a place that brings together your tenancy and the services you rely on.
