Quality homes. Connected communities.
bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, energy efficient, sustainable and affordable housing.
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General enquiries
Repairs
General enquiries
Repairs
Our offices are currently closed.
What's new
10 Nov 2025
Replacing kitchens in bpha homes – what you can expect
As part of our ongoing maintenance programme, every 20 years we replace the kitchens in bpha rented homes. When your kitchen is due to be replaced, we’ll send you a letter. When you hear from us please get in touch so we can arrange for one of our friendly team to visit you at home, where you&rsqu...
5 Nov 2025
Our leaseholder survey results have been published
We recently carried out a survey to ask leasehold customers about their experiences with bpha. In June 2025, IFF Research conducted 151 telephone interviews with leaseholders from across our geographical area. Overall satisfaction was 49%, with results showing that giving clear information in good time ...
28 Oct 2025
Neighbourhood and repair policies update
Everyone deserves a safe, well-maintained home and welcoming community. Working with our Customer Service Improvement Panel and listening to feedback from customers, we’ve recently updated our neighbourhood management and repairs policies. The updated policies clearly define responsibilities and t...
24 Oct 2025
Introducing our WhatsApp Channel
We have now launched our new bpha WhatsApp Channel, a one-way broadcast that we use to share updates and news with followers. Unlike typical social media feeds, our WhatsApp channel delivers information directly to your phone - without you having to scroll through unwanted ads or recommended posts. If ...
Benefits and budgeting calculator
Use our benefits calculator to see what you can claim and how to claim it.
my.account
Manage my.account online, in a place that brings together your tenancy and the services you rely on.
