Quality homes. Connected communities.
bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, energy efficient, sustainable and affordable housing.
bpha live
Phone calls
Our team are currently answering within a minimum of
1
minute
General enquiries
2
minutes
Repairs
1
minute
General enquiries
2
minutes
Repairs
Information currently not available.
Our team are currently answering within a minimum of
16
hours
16
hours
What's new
22 Oct 2026
Two new specialists join bpha to help customers thrive in their homes
When mental health or substance use begins to put someone’s home at risk, timely, specialist support can make all the difference. We’ve recently welcomed a Specialist Mental Health Officer and a Specialist Substance Misuse Officer to help support customers who may find themselves in this situ...
19 Oct 2026
Installing an electric vehicle (EV) charger at your home?
If you’d like to install an EV charger at your home, you’ll need to get permission from us first. That’s because installing a charger involves electrical work and can affect your home and the wider building, so we need to make sure it’s safe and meets the right standards. Please ...
12 Oct 2026
Binning batteries and electricals can put lives at risk
Across the UK there has been an increase in fires being caused by batteries and electricals that have been thrown into general rubbish or recycling bins. Many everyday electricals - such as vapes, electric toothbrushes and children's toys contain hidden batteries and when these items are crushed inside b...
8 Oct 2026
New accessibility toolbar launched on our website
We have a new accessibility toolbar on our website, powered by Recite Me. We want everyone to be able to access information and services online easily. The new toolbar offers a range of accessibility and language support features to help customers personalise their experience and access content in a way...
Benefits and budgeting calculator
Use our benefits calculator to see what you can claim and how to claim it.
my.account
Manage my.account online, in a place that brings together your tenancy and the services you rely on.
The Place
‘The Place’, is our online customer engagement community.
A place for customers to share their views and take part in surveys, quick polls and conversations where their contribution will help improve services.
Repair responsibilities
Learn about how we approach repairs and maintenance.
Find out what our shared responsibilities are, and how and when to report a repair or piece of maintenance needed in and around your home.
