Find out how bpha manages fire safety and how you can keep you and your family safe.
If you see a fire in your home call 999 and request the emergency services immediately and follow their instructions.
Once the emergency services have attended, please contact bpha on call 0330 100 0272.
Move it or lose it
To help keep communal areas clear bpha has a ‘Move It or Lose It’ policy. Any belongings such as bicycles or pushchairs that are left in communal areas in our properties will be removed and a legal notice will be issued.
You have 28 days to reclaim the item and you’ll need to pay a return fee of £30. After 28 days the item will be disposed of.
Please don’t risk losing your belongings forever and ensure that communal areas are kept clear.
If you want to report an item left in a communal area please get in touch with the team here.
Fire doors are a key component in keeping your building safe from fire. Your flat entrance door is particularly important.
To keep yourself safe you can carry out a few simple checks:
If you have any concerns or questions about the condition of your front door please get in touch with the team here.
The detectors in your home are vital for giving you an early warning of a fire in your home.
You should test them every month, by using the button on the detector(s), or the test switch fitted to the wall. One press should test all the detectors in your home.
When the clocks go forward in spring check to make sure your detectors are clean and unobstructed. You can use your hoover to gently clean the detector; however do not directly touch the detector, keep the nozzle 50 to 75mm (2-3 inches) away from the device, to prevent damage.
If you have any concerns or questions about your detectors operating correctly please get in touch with the team here.
It is important to know that only electric scooters classified as Electrically Assisted Pedal Cycles (EAPCs) are exempt from registration under UK law. EAPCs must have pedals, a maximum power output of 250 watts, and a top speed of 15.5mph. If your electric scooter falls under this category, you do not need to worry about the registration process.
However, if your electric scooter does not meet the EAPC requirements, it is considered a motor vehicle and must be registered to use on public roads. Here's how to register your electric scooter in the UK and you will need to: Obtain a Certificate of Compliance. This will prove that your electric scooter meets UK road regulations, such as lighting, brakes, and emissions. Contact the manufacturer, importer, or a Vehicle Certification Agency (VCA) for this certificate.
To help prevent fire you should:
If you have any doubts about the working condition of your vehicle, do not charge it and seek professional advice.
Get involved
If you would like to find out more or have your say on building safety, please get in touch with the team by emailing CustomerVoice@bpha.org.uk