Community Engagement Team

My name is Rosetta Triolo and I am the Community Engagement Manager at bpha.

My role is to manage my team to deliver a range of community engagement activities for your communities. My team deliver activities which are designed to improve your quality of life, we support and consult on any regeneration work that we are carrying out and we support residents moving into new communities.

We work with many stakeholders internally and externally to enable us to use their resources and knowledge to ensure that we provide you with the best possible service.

During the Covid 19 lockdown I developed a partnership group, this enabled us to support you all in a more effective way. By working this way, we were able to support charities both with finances and resources. My team were also involved in making welfare calls to those residents who were vulnerable and required further support.

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I’m pleased to be working in the community engagement team. Part of my role is to facilitate the creation of community hubs accessible to all residents in their neighbourhood to build strong working relationships with local community services and groups. By creating a unique network, residents can exchange advice, share resources and knowledge/skills to facilitate the best possible service to their local area in a safe and inclusive environment.

I have already forged strong links with key partners from my previous roles as a social prescriber and intervention officer and worked closely with diverse communities. Through this platform, I will be involved in several projects which will promote upskilling, enhance the environment they live in, reduce social isolation and improve mental and physical well-being.

I’m passionate about bringing positive change and improving quality of life of our customers and the neighbourhoods they live in. I hope to encourage community cohesion and empower communities to be part of the decision-making process and develop new skills and consequently promote thriving communities and create opportunity for change.

Ultimately, I want to ensure our residents feel valued so they too can value the area in which they live and enrich the lives of others.

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I work with the team to support our residents with issues and concerns within the areas they live in.

A part of my role is to enable residents to empower themselves to form community hubs where they can be part of the decision-making process in creating a safe environment for their families, neighbours and friends.

I will be involved in several projects which tackle topics such as fly-tipping, isolation, mental-health, volunteering. I will also be working with representatives from other agencies to enable us to pool our resources together in the hope of having a greater positive impact on our residents and their neighbourhoods.

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I am based in the Cambridgeshire area, working closely with local agencies to support the local community, providing opportunities for our residents to get involved with. I have enjoyed attending the Cambridge Community picnic, having a tour of Northstowe with Rev Dr Beth Cope, chair of Youth Hive and being invited to spend some time with the youths attending the connection bus. Through networking I have been very lucky to meet some great individuals and support groups and currently working on a project with Connected Lives and a NHS prescriber to set up a community hub to offer parenting courses, a children’s club and soup and chat for the elderly and guided nature walks. I have been working closely with South Cambs Community Officers delivering welcome packs and talking to our new residents and providing information on the local clubs and community garden allotments and orchards. I am presently supporting a resident who wants to become a Time Banking Co Ordinator where a person donates a hour of time to a neighbour and in return they receive a hour of time by another neighbour. Its all really exciting the opportunities that can be created just by face to face conversations.

Cambridgeshire has a different agenda and very different to Bedfordshire with its new communities and lots of communal orchards, allotments, gardens and ethical focus on the environment and sustainable foods. My focus is really about developing relationships to create opportunities for multi-agency working to tackle the same issues such as fuel poverty. City and County Cambridge Councils have pulled their resources and all their stakeholders to hold six roadshows for a Cost Of Living Support Hub for residents to attend where advice and support will be given on how to cope with fuel poverty, high rents, debt and mental wellbeing. I am pleased to be able to be a part of this.

Contact me by email.