bpha is a housing association which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.

We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership – operating in the Home Counties between Oxford and Cambridge.

We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.

All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.

We own over 18,000 homes, employ over 350 staff, and have an outstanding track record of delivering on average over 500 new homes every year for the last decade.

Our vision, mission and values

Our vision summarises our overall ambition and paint a picture of the world we are trying to create:

To build communities where people can live happily in a home they can afford.

Our mission statement sets out how we will make our vision a reality:

To build and maintain quality homes and thriving communities by being increasingly efficient and always considering the needs of those we house.

Our values are shared by us and the people who work for us. They reinforce our commitment to making our vision a reality:
  • Customers first – we listen to our customers and put them at the heart of everything we do
  • Right first time – we strive to get things right first time and to keep getting better
  • As good as our word – we act with integrity; we do the right thing, and deliver what we say we will
  • Open and informative – we respect our employees and customers by sharing information and communicating in an open and easy to understand manner
  • Effective relationships – we know we achieve more by working effectively with others
  • Pride and ownership – we are proud of the work we do and always take responsibility for our actions

Gender pay statement

bpha and other organisations employing more than 250 employees are required to publish a gender pay statement on their website by end of March 2018.

You can download our gender pay statement here.

The bpha story

bpha was founded in 1990 following a consultation with North Bedfordshire tenants who voted in favour of the creation of a Housing Association to manage their properties. The new organisation raised funds and purchased the housing stock of North Bedfordshire Borough Council. Bedfordshire Pilgrims Housing Association – now known simply as bpha – initially provided rented housing for residents.

Since 1990 bpha has continued to grow and develop new homes for customers in the East of England. The services we offer have diversified considerably and now include a range of rented homes, housing for older people and low-cost home ownership.

bpha continues to work closely with Bedford Borough Council and the communities of Bedford whilst also now operating in neighbouring counties across the East of England.