Support to access our services

If you need additional support or adjustments to help you to access our services we can arrange this for you.

Our Reasonable Adjustments Policy sets out how customers can ask for a reasonable adjustment, how we will respond and some examples of the type of reasonable adjustment we can offer.

Please get in touch for more information.

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Customer Reasonable Adjustment Policy

Customer Reasonable Adjustment Policy

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bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, energy efficient, sustainable and affordable housing.

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bpha Limited is a Charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014 (26751R) and is also registered with Regulator of Social Housing (LH3887RF) and Homes England (LH3887). Registered Office: Bedford Heights, Manton Lane, Bedford, MK41 7BJ.
Authorised and regulated by the Financial Conduct Authority (FCA) Registration no. 673746. VAT Registration no. 172 890 189.

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