Anti-social behaviours
Learn more about and get advice on anti-social behaviours.
Vehicles
Vehicle crime, theft or damage
This is criminal behaviour.
This is a criminal offence and you need to report it to the police. You do not have to give your name when reporting an incident to the police.
Its critical to report this crime as neighbours may have also escalated the same problem to the police, meaning it is more likely it will lead to an investigation.
If the police request CCTV footage, please kindly ask them to send an F388 form to info@bpha.org.uk.
Useful links for support and/or advice
- Crime Stoppers: https://crimestoppers-uk.org/
Dangerous driving
This is criminal behaviour.
Speak to your neighbour
If you know who the vehicle belongs to we suggest you speak to the owner first, if you feel it is appropriate to do so. If you are comfortable with doing so, invite your neighbour into your garden to have and friendly word and try to mediate the situation.
This is a criminal offence and you need to report it to the police, by calling 101 or 999 in an emergency or if you’re concerned about someones immediate safety. You do not have to give your name when reporting an incident to the police
If the behaviour is continuous then please your local authority https://www.gov.uk/find-local-council.
Its critical to report this crime as neighbours may have also escalated the same problem to the police, meaning it is more likely it will lead to an investigation.
Useful links for support and/or advice
Inconsiderate or obstructive parking
What can you do?
Speak to your neighbour
If you know who the vehicle belongs to we suggest you speak to the owner first, if you feel it is appropriate to do so. If you are comfortable with doing so, invite your neighbour into your garden to have and friendly word and try to mediate the situation.
If you don’t want to speak to the vehicle owner in person, then you can download a Dear Neighbour… card to post anonymously through their letterbox. Its important to remember this may not always be the suitable option and in some cases it may potentially worsen the situation. However in other cases, it could make the neighbour aware of the disturbance they are making, causing it to stop.
If the vehicle is parked on public land
Please contact your local authority https://www.gov.uk/find-local-council, they may be able to issue a penalty charge notice.
If the vehicle is parked dangerously
If the vehicle is causing a danger and needs to be moved immediately then contact the police.
Its critical to report this behaviour as neighbours may have also escalated the same problem to your local authority, meaning it is more likely it will lead to an investigation.
Useful links for support and/or advice
https://www.gov.uk/how-to-resolve-neighbour-disputes
www.citizensadvice.org.uk/housing/problems-where-you-live/complaining-about-your-neighbour
Additional info for mediation
Consider mediation services to help you resolve the matter with your neighbour. A mediator is an independent person who can help both sides come to an agreement.
Additional info for speaking to your neighbour
Try to resolve the problem with your neighbour directly. Sometimes people don’t know how noisy they are and aren’t aware that other people can hear them. If you feel able to do so, you could approach your neighbour and talk to them about the problem. This may be enough to resolve it. Only do this if you feel comfortable and safe.
Untaxed vehicles
If the untaxed vehicle is on bpha land then contact us by emailing info@bpha.org.uk or calling 0330 100 0272. We will contact the vehicle owner or the DVLA.
If the vehicle is on public land then please contact your local authority https://www.gov.uk/find-local-council.
Its critical to report this behaviour as neighbours may have also escalated the same problem to your local authority, meaning it is more likely it will lead to an investigation.
Repairing vehicles
What can you do?
Speak to your neighbour
If you are comfortable with doing so, invite your neighbour into your garden to have and friendly word and try to mediate the situation. After all, they may not be aware of the disturbance they are making.
If you don’t want to speak to your neighbour in person, then you can download a Dear Neighbour… card to post anonymously through their letterbox.
If the repairs are being carried out on public land
Please contact your local authority https://www.gov.uk/find-local-council.
Its critical to report this behaviour as neighbours may have also escalated the same problem to your local authority, meaning it is more likely it will lead to an investigation.
Useful links for support and/or advice
https://www.gov.uk/how-to-resolve-neighbour-disputes
www.citizensadvice.org.uk/housing/problems-where-you-live/complaining-about-your-neighbour
Additional info for mediation
Consider mediation services to help you resolve the matter with your neighbour. A mediator is an independent person who can help both sides come to an agreement.
Additional info for speaking to your neighbour
Try to resolve the problem with your neighbour directly. Sometimes people don’t know how noisy they are and aren’t aware that other people can hear them. If you feel able to do so, you could approach your neighbour and talk to them about the problem. This may be enough to resolve it. Only do this if you feel comfortable and safe.
Abandoned vehicles
Noise
Loud music and parties
What can you do?
Speak to your neighbour
If you feel it’s appropriate and are comfortable to do so, invite your neighbour into your garden to have and friendly word and allow them to hear the noise/disturbance. After all, they may not be aware of the disturbance their music/party is causing. Advice on how to speak to your neighbour about a problem can be found in our Good Neighbour Guide.
If you don’t want to speak to your neighbour in person, then you can download a Dear Neighbour… card to post anonymously through their letterbox. Its important to remember this may not always be the suitable option and in some cases it may potentially worsen the situation. However in other cases, it could make the neighbour aware of the disturbance they are making, causing it to stop.
Contact your local authority
If you feel that the noise is persistent or unreasonable, contact your local authority to report anti-social noise. You can find guidance on this in the links below.
Its critical to report this behaviour as neighbours may have also escalated the same problem, meaning it is more likely it will lead to an investigation.
Things to take into consideration
Are you being reasonable? How often and what time in the day is the disturbance occurring?
Download The Noise App
The Noise App is simple to use and free to download. Create an accurate record of noise nuisance and how it affects you.
What can we do?
There’s very little we can do until we receive evidence from your local authority. When you have this, you can raise a report using our online form.
Using mediation to solve problems
If you’re experiencing disturbance from a neighbour(s), and are being affected, mediation could potentially help to find a solution that is acceptable for everyone. It’s not an appropriate solution in every case but can be very effective.
Useful links for support and/or advice
- Report noise nuisance to your council https://www.gov.uk/report-noise-pollution-to-council
- Statutory notices: how councils deal with complaints https://www.gov.uk/guidance/statutory-nuisances-how-councils-deal-with-complaints
- https://www.gov.uk/how-to-resolve-neighbour-disputes
- www.citizensadvice.org.uk/housing/problems-where-you-live/complaining-about-your-neighbour
Additional info for mediation
Consider mediation services to help you resolve the matter with your neighbour. A mediator is an independent person who can help both sides come to an agreement.
Additional info for speaking to your neighbour
Try to resolve the problem with your neighbour directly. Sometimes people don’t know how noisy they are and aren’t aware that other people can hear them. If you feel able to do so, you could approach your neighbour and talk to them about the problem. This may be enough to resolve it. Only do this if you feel comfortable and safe.
Neighbours arguing or shouting
What to do if you have safety concerns
If you have concerns for the safety of your neighbours, then please contact the police on 999 if you feel the threat is immediate. You do not have to give your name when reporting an incident to the police
If you are concerned about the wellbeing of your neighbours, including any children who live in the property, then you can contact your local authority and ask for the Safeguarding Team for adults or the Child Protection Team for minors.
What can you do?
Speak to your neighbour
If you feel it’s appropriate to do so, have a friendly word with your neighbour. After all, they may not be aware of the disturbance they are causing. Advice on how to speak to your neighbour about a problem can be found in our Good Neighbour Guide.
If you don’t want to speak to your neighbour in person, then you can download a Dear Neighbour… card to post anonymously through their letterbox. Its important to remember this may not always be the suitable option and in some cases it may potentially worsen the situation. However in other cases, it could make the neighbour aware of the disturbance they are making, causing it to stop.
Things to take into consideration
We should respect the right of people to live in their homes and be tolerant of different lifestyles. You may need to be tolerant of certain behaviour, but not others.
Download The Noise App
The Noise App is simple to use and free to download. Create an accurate record of noise nuisance and how it affects you.
Contact your local authority
If you feel that the noise is persistent or unreasonable, contact your local authority to report anti-social noise. You can find guidance on this in the links below.
Its critical to report this behaviour as neighbours may have also escalated the same problem, meaning it is more likely it will lead to an investigation.
Domestic abuse
What should you do if you’ve witnessed, or suspect someone to be the victim of domestic abuse? Our dedicated page gives guidance, support and advice to anyone experiencing this crime.
bpha recognises the important role housing plays in supporting those who are experiencing abuse and neglect and we are committed to working with residents and other key agencies to enable those living in bpha homes to live in safety.
Safeguarding
If you or someone you know is experiencing abuse or neglect, then you should report it. Our Safeguarding page gives guidance and support in identifying and reporting safeguarding concerns.
What can we do?
There’s very little we can do until we receive evidence from your local authority. When you have this, you can raise a report using our online form.
Using mediation to solve problems
If you’re experiencing disturbance from a neighbour(s), and are being affected, mediation could potentially help to find a solution that is acceptable for everyone. It’s not an appropriate solution in every case but can be very effective.
Useful links for support and/or advice
- Contact your local Safeguarding Team for adults or Child Protection Team: https://www.gov.uk/find-local-council
- Report noise nuisance to your local council: https://www.gov.uk/report-noise-pollution-to-council
- Statutory notices: how councils deal with complaints https://www.gov.uk/guidance/statutory-nuisances-how-councils-deal-with-complaints
- National Domestic Violence Helpline: nationaldomesticviolencehelpline.org.uk
- NSPCC: https://www.nspcc.org.uk/
- https://www.gov.uk/how-to-resolve-neighbour-disputes
- www.citizensadvice.org.uk/housing/problems-where-you-live/complaining-about-your-neighbour
Additional info for mediation
Consider mediation services to help you resolve the matter with your neighbour. A mediator is an independent person who can help both sides come to an agreement.
Additional info for speaking to your neighbour
Try to resolve the problem with your neighbour directly. Sometimes people don’t know how noisy they are and aren’t aware that other people can hear them. If you feel able to do so, you could approach your neighbour and talk to them about the problem. This may be enough to resolve it. Only do this if you feel comfortable and safe.
DIY Noise
What can you do?
Speak to your neighbour
If you feel it’s appropriate to do so, have a friendly word with your neighbour. After all, they may not be aware of the disturbance they are causing. Advice on how to speak to your neighbour about a problem can be found in our Good Neighbour Guide.
If you don’t want to speak to your neighbour in person, then you can download a Dear Neighbour… card to post anonymously through their letterbox. Its important to remember this may not always be the suitable option and in some cases it may potentially worsen the situation. However in other cases, it could make the neighbour aware of the disturbance they are making, causing it to stop.
Things to take into consideration
We should respect the right of people to live in their homes and be tolerant of different lifestyles. You may need to be tolerant of certain behaviour, but not others.
Are you being reasonable? How often and what time in the day is the disturbance occurring?
Contact your local authority
If you feel that the noise is persistent or unreasonable, contact your local authority to report anti-social noise. You can find guidance on this in the links below.
Its critical to report this crime as neighbours may have also escalated the same problem to the police, meaning it is more likely it will lead to an investigation.
Download The Noise App
The Noise App is simple to use and free to download. Create an accurate record of noise nuisance and how it affects you.
What can we do?
There’s very little we can do until we receive evidence from your local authority. When you have this, you can raise a report using our online form.
Using mediation to solve problems
If you’re experiencing disturbance from a neighbour(s), and are being affected, mediation could potentially help to find a solution that is acceptable for everyone. It’s not an appropriate solution in every case but can be very effective.
Useful links for support and/or advice
- Report noise nuisance to your local council: https://www.gov.uk/report-noise-pollution-to-council
- Statutory notices: how councils deal with complaints: https://www.gov.uk/guidance/statutory-nuisances-how-councils-deal-with-complaints
- https://www.gov.uk/how-to-resolve-neighbour-disputes
- www.citizensadvice.org.uk/housing/problems-where-you-live/complaining-about-your-neighbour
Additional info for mediation
Consider mediation services to help you resolve the matter with your neighbour. A mediator is an independent person who can help both sides come to an agreement.
Additional info for speaking to your neighbour
Try to resolve the problem with your neighbour directly. Sometimes people don’t know how noisy they are and aren’t aware that other people can hear them. If you feel able to do so, you could approach your neighbour and talk to them about the problem. This may be enough to resolve it. Only do this if you feel comfortable and safe.
General household sounds
These sounds can include talking, footsteps, household appliances etc
What can you do?
Speak to your neighbour
If you feel it’s appropriate to do so, have a friendly word with your neighbour. After all, they may not be aware of the disturbance they are causing. Advice on how to speak to your neighbour about a problem can be found in our Good Neighbour Guide.
If you don’t want to speak to your neighbour in person, then you can download a Dear Neighbour… card to post anonymously through their letterbox. Its important to remember this may not always be the suitable option and in some cases it may potentially worsen the situation. However in other cases, it could make the neighbour aware of the disturbance they are making, causing it to stop.
Contact your local authority
If you feel that the noise is persistent or unreasonable, contact your local authority to report anti-social noise. You can find guidance on this in the links below.
Its critical to report this behaviour as neighbours may have also escalated the same problem, meaning it is more likely it will lead to an investigation.
Things to take into consideration
We should respect the right of people to live in their homes and be tolerant of different lifestyles. You may need to be tolerant of certain behaviour, but not others.
Are you being reasonable? How often and what time in the day is the disturbance occurring?
Download The Noise App
The Noise App is simple to use and free to download. Create an accurate record of noise nuisance and how it affects you.
What can we do?
There’s very little we can do until we receive evidence from your local authority. When you have this, you can raise a report using our online form.
Using mediation to solve problems
If you’re experiencing disturbance from a neighbour(s), and are being affected, mediation could potentially help to find a solution that is acceptable for everyone. It’s not an appropriate solution in every case but can be very effective.
Useful links for support and/or advice
- Report noise nuisance to your local council: https://www.gov.uk/report-noise-pollution-to-council
- Statutory notices: how councils deal with complaints: https://www.gov.uk/guidance/statutory-nuisances-how-councils-deal-with-complaints
- https://www.gov.uk/how-to-resolve-neighbour-disputes
- www.citizensadvice.org.uk/housing/problems-where-you-live/complaining-about-your-neighbour
Additional info for mediation
Consider mediation services to help you resolve the matter with your neighbour. A mediator is an independent person who can help both sides come to an agreement.
Additional info for speaking to your neighbour
Try to resolve the problem with your neighbour directly. Sometimes people don’t know how noisy they are and aren’t aware that other people can hear them. If you feel able to do so, you could approach your neighbour and talk to them about the problem. This may be enough to resolve it. Only do this if you feel comfortable and safe.
Children playing
Pets
Dangerous Dogs
bpha considers this criminal behaviour.
It is a criminal offence for the owner and/or the person in charge of a dog to allow a dog to be dangerously out of control. If you have concerns about a dangerous dog please contact the police and report it. You do not have to give your name when reporting an incident to the police.
Its critical to report your concerns as neighbours may have also escalated the same problem to the police, meaning it is more likely it will lead to an investigation.
Under the law any dog (of any breed or type) can be considered dangerous in any place if it is not kept under control. The dog doesn’t have to bite anyone; it could just show aggressive behaviour that makes someone feel in fear for their safety.
Useful links for support and/or advice
- Crime Stoppers: https://crimestoppers-uk.org/
- Report a dog: https://www.gov.uk/control-dog-public/report-a-dog
Dogs barking
What can you do?
Speak to your neighbour
If you feel it’s appropriate and are comfortable to do so, invite your neighbour into your garden to have and friendly word and allow them to hear the noise/disturbance. After all, they may not be aware of the disturbance their dog/s causing. After all, they may not be aware of the disturbance their dog/s is causing. Advice on how to speak to your neighbour about a problem can be found in our Good Neighbour Guide.
If you don’t want to speak to your neighbour in person, then you can download a Dear Neighbour… card to post anonymously through their letterbox. Its important to remember this may not always be the suitable option and in some cases it may potentially worsen the situation. However in other cases, it could make the neighbour aware of the disturbance they are making, causing it to stop.
Contact your local authority
If you feel that the noise is persistent or unreasonable, contact your local authority to report anti-social noise. You can find guidance on this in the links below.
Its critical to report this behaviour as neighbours may have also escalated the same problem, meaning it is more likely it will lead to an investigation.
What to do if you have concerns about a dog(s)
If you are concerned about the wellbeing of a dog, you can raise these concerns with RSPCA https://www.rspca.org.uk/
Things to take into consideration
We should respect the right of people to live in their homes and be tolerant of different lifestyles. You may need to be tolerant of certain behaviour, but not others.
Are you being reasonable? How often and what time in the day is the disturbance occurring?
Download The Noise App
The Noise App is simple to use and free to download. Create an accurate record of noise nuisance and how it affects you.
What can we do?
There’s very little we can do until we receive evidence from your local authority. When you have this, you can raise a report using our online form.
Using mediation to solve problems
If you’re experiencing disturbance from a neighbour(s), and are being affected, mediation could potentially help to find a solution that is acceptable for everyone. It’s not an appropriate solution in every case but can be very effective.
Useful links for support and/or advice
- Contact your local authority’s dog warden if they have one: https://www.gov.uk/find-local-council
- Report noise nuisance to your local council: https://www.gov.uk/report-noise-pollution-to-council
- Statutory notices: how councils deal with complaints: https://www.gov.uk/guidance/statutory-nuisances-how-councils-deal-with-complaints
- https://www.gov.uk/how-to-resolve-neighbour-disputes
- www.citizensadvice.org.uk/housing/problems-where-you-live/complaining-about-your-neighbour
Additional info for mediation
Consider mediation services to help you resolve the matter with your neighbour. A mediator is an independent person who can help both sides come to an agreement.
Additional info for speaking to your neighbour
Try to resolve the problem with your neighbour directly. Sometimes people don’t know how noisy they are and aren’t aware that other people can hear them. If you feel able to do so, you could approach your neighbour and talk to them about the problem. This may be enough to resolve it. Only do this if you feel comfortable and safe.
Pet fouling
What can you do?
Speak to your neighbour
If you know who the pet belongs to we suggest you speak to the owner first, if you feel it is appropriate to do so.
If you don’t want to speak to the pet owner in person, then you can download a Dear Neighbour… card to post anonymously through their letterbox.
If the fouling is on public land
Please contact your local authority: www.gov.uk/report-dog-fouling
Its critical to report this as neighbours may have also escalated the same problem to the local authority, meaning it is more likely it will lead to an investigation.
What can we do?
If the fouling is on bpha land we can arrange for it to be cleared. Please contact us via email (info@bpha.org.uk) or by calling us on 0330 100 0272.
Useful links for support and/or advice
- https://www.gov.uk/how-to-resolve-neighbour-disputes
- www.citizensadvice.org.uk/housing/problems-where-you-live/complaining-about-your-neighbour
Additional info for mediation
Consider mediation services to help you resolve the matter with your neighbour. A mediator is an independent person who can help both sides come to an agreement.
Additional info for speaking to your neighbour
Try to resolve the problem with your neighbour directly. Sometimes people don’t know how noisy they are and aren’t aware that other people can hear them. If you feel able to do so, you could approach your neighbour and talk to them about the problem. This may be enough to resolve it. Only do this if you feel comfortable and safe.
Gangs and group disorder
If you have experienced or are experiencing gang crime or exploitation, concerned about someone else, or concerned about the impact of the current behaviour of children you know, the services listed on the finding support page can offer support for various needs.
If you have concerns for your safety or that of your neighbours or the gang members, or if you think that the behaviour you are witnessing is of a criminal nature, then please contact the police on 101 or if you feel the threat is immediate dial 999. You do not have to give your name when reporting an incident to the police.
Its critical to report this behaviour as neighbours may have also escalated the same problem, meaning it is more likely it will lead to an investigation.
Fly tipping
If you have noticed rubbish you believe has been fly-tipped, start by speaking to your neighbours to find out if it belongs to them and if they have already made arrangements to clear it.
If you have spoke to your neighbours and no-one knows, you can take the following action:
If the fly tipping is on bpha land then contact us by emailing repairs@bpha.org.uk or calling 0330 100 0272. We will then arrange for the dumped items to be removed.
If the fly tipping is on public land then please contact your local authority https://www.gov.uk/find-local-council.
Its critical to report this behaviour as neighbours may have also escalated the same problem, meaning it is more likely it will lead to an investigation.
