Policies

We’ve gathered together all our policies and documents into one library. Please get in touch if you can’t find the information you’re looking for.

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living in my home

my support

safety

social

Allocations policy

Allocations policy
Anti-Social Behaviour policy

Anti-Social Behaviour policy
Compliments & Complaints policy

Compliments & Complaints policy
Customer Domestic Abuse policy

Customer Domestic Abuse policy
Customer Reasonable Adjustment policy

Customer Reasonable Adjustment policy
Health and Safety policy

Health and Safety policy
Neighbourhood policy

Neighbourhood policy
Pets and Assistance Animals policy

Pets and Assistance Animals policy
Rent Setting and Review policy

Rent Setting and Review policy
Repairs policy

Repairs policy
Safeguarding policy

Safeguarding policy
Service Charge policy

Service Charge policy
Shared Ownership policy

Shared Ownership policy
Tenancy Fraud policy

Tenancy Fraud policy
Tenancy policy

Tenancy policy
Unacceptable Behaviour policy

Unacceptable Behaviour policy
Vulnerability policy

Vulnerability policy
Whistleblowing policy

Whistleblowing policy

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bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, energy efficient, sustainable and affordable housing.

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bpha Limited is a Charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014 (26751R) and is also registered with Regulator of Social Housing (LH3887RF).

Registered Office: Bedford Heights, Manton Lane, Bedford, MK41 7BJ.
Authorised and regulated by the Financial Conduct Authority (FCA) Registration no. 673746. VAT Registration no. 172 890 189.

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