How can we help? You can find answers to some common questions below. But if you still need assistance, there are lots of ways to get in touch.
Please note: Following measures introduced in response to Coronavirus, our head office is now closed and most of our employees are working remotely.
We’re doing everything we can to continue to provide as normal a service as possible. Due to an increase in demand on the contact centre, from 13th July 2020 our opening hours will be 8am-5pm Monday to Friday.
If you need to contact us, please avoid using post and get in touch via email or phone call instead, and we will continue to be able to help as usual.
We would like to thank you in advance for your patience and understanding as we adjust to operating in this new way.
For more information visit bpha.org.uk/cornoavirus
SERVICE UPDATE: We are currently experiencing some technical issues with our lines. We’re trying to resolve them as quickly as possible and should be back to a normal service very soon. Thanks for your patience.