How can we help? You can find answers to some common questions below. But if you still need assistance, there are lots of ways to get in touch.
Please note: Following measures introduced in response to Coronavirus, our head office is now closed and most of our employees are working remotely.
We’re doing everything we can to continue to provide as normal a service as possible.
Our customer contact centre is open from 8am-5pm Monday to Thursday, and 8am-4.30pm on Friday.
We would like to thank you in advance for your patience and understanding as we adjust to operating in this new way.
For more information visit bpha.org.uk/coronavirus