my.account

Manage your bpha account online, wherever and whenever you want, with a convenient self-service platform that brings together your tenancy and the services you rely on, in one handy place.

Now it’s even easier to log in! Using a smartphone, you can ‘pin’ my.account to your device’s home screen. It will look just like an app, opening directly to the log in area. This saves you from needing to find the web page each time.

Find out how to pin my.account to your phone, and…if you are registered for my.account, you can opt in to be in with a chance of winning of £50 shopping voucher every month with our my.50 giveaway.

Your home, online

my.account puts our tools and services, at your fingertips – giving you the power and control to manage your bpha home online, at a time that suits you, wherever you are. So, whether you’re looking to simply check your account balance, or request a repair, a my.account puts the power in your hands.

View and update your details
Manage your account and payments
Request repairs
Apply for a garage
Set up a Direct Debit
Report and track communal repairs
Apply to buy more shares in your shared ownership home
Make an enquiry.

Simple and secure

It’s a clear, straight-forward platform, that’s simple, safe and secure to use. So you can do the things that you need to do, when you want to.

Easy to sign-up and to use
Mobile-friendly
Safe and secure
Intelligent and connected with our other systems and services.

It’s just the start

my.account will continue to grow and new services and features are already planned.

It’s just one important part of our wider work to give you a fantastic customer experience, though intelligent and connected digital services. Making sure that managing your home is as easy as possible, so that you can spend more time enjoying living in it.