13 February 2025
In this edition of Talk magazine, we have information about changes to rent and service charges from April.
If you take part in our surveys about repairs and communal cleaning (if relevant to you) and answer our prize draw question on The Place, you’ll be in with a chance of winning one of three £25 shopping vouchers.
We have a step-by-step guide on what happens if we visit your home to carry out a treatment for mould. We also hear from shared owners, Molly and Luke, and about Paul, a customer who is being supported by bpha’s Tenancy Sustainment Team.
Also in this edition:
You should receive Talk by email. If you don’t, please email Talk@bpha.org.uk and we’ll sort that out for you. In the meantime, you can read the complete edition here.