bpha maintain solid performance in half-year report
28 November 2025
bpha today (28 November 2025) released its half year financial report for the six months ended 30 September 2025.
The report shows our key financial information halfway through the financial year and how we have continued to plan carefully in the face of continuing financial headwinds.
Our progress has included:
- We launched our refreshed four-year Customer Strategy in April, outlining our plans to become a landlord that our customers trust based on their experience of us. Our TSM results (June) showed satisfaction increasing by 4.2% for rental customers and 5.7% for homeowners
- Customers continued to influence our decisions and priorities, with our customer-led Service Improvement Panel carrying out in-depth reviews of our core services. This included implementing their recommendations into our new repairs policy
- We completed Bury Court, the second block of our exciting regeneration project to enhance our tower blocks in Bedford, including improving energy efficiency and reducing costs for customers
- We continued to invest in making homes warm, efficient and sustainable, including increasing the proportion of our homes achieving EPC level C or above to 93%.
CFO, Julian Pearce said:
‘We are pleased to report a solid first half performance for the six months ended 30 September 2025. We increased our capital investment in existing homes, reflecting our commitment to meet the high ‘bpha standard’ that we have set. Our development programme continued at pace – with spend increasing to £39.5m. While the economic environment continues to be challenging, our strategy ensures we will continue to invest in the upkeep of our customers’ homes and respond to opportunities to provide more much-needed homes.’
The bpha group half year financial report is available here
