Do you know what to do if you find mould or damp in your home?
21 September 2026
Mould in your home can cause health issues, so it’s important that if it appears, it’s removed. Unfortunately, it’s a living organism that loves damp, warm and dark conditions, so it’s very common in areas of our homes tick those boxes, like bathrooms, kitchens and behind large pieces of furniture.
Here are a few questions and answers about mould and damp. There’s lots more information on our website about this – and if you’re worried, you can get in touch and we’ll help you to sort it.
Q - What should you do if you spot mould in your home?
A - Follow the advice about treating mould in our short video, and contact us if the problem continues.
If you've followed our advice and the mould keeps coming back, please let us know. We're here to help and can investigate whether there is an underlying issue causing the problem.
Q - What’s a good way to reduce moisture in your home?
A -
- Dry clothes outside where possible
- Wipe away moisture from windows and surfaces
- Use lids on pans when cooking
- Use extractor fans when bathing or cooking.
Everyday activities like cooking, showering and drying clothes can create moisture in your home. Small changes can make a big difference and help reduce the chances of condensation and mould developing. There’s more about this in our short video.
Q - What could be an early sign of damp?
A -
- Tide marks on walls
- Peeling wallpaper
- Musty smells.
Damp doesn't always start with mould. Signs such as staining, peeling wallpaper or a musty smell can sometimes mean that there's an issue developing and we may need to investigate. Find out more here.
Three points to remember
If damp or mould is affecting your home, we're here to help and will work with you to understand the cause and find a solution. |
