Find out how you could be in with a chance of winning £50 in shopping vouchers every month!

20 June 2025

Talk magazine is out now. Find out about my.50, our brand new monthly prize draw for customers registered for my.account, your online customer account*. And that’s not the only chance to win – customers who complete at least one feedback activity on the Place, your online engagement platform, by 12 September can win one of three £75 shopping vouchers!* Everything you need to know about taking part is in this edition of Talk.

You can read bpha’s Customer Strategy, which outlines our priorities for 2025-2029 that will help us deliver the highest quality services and improve your experience as customers. We have also published your Tenant Satisfaction Measures feedback for the 12-months ending March 2025, along with how we’ve acted upon what you’ve said.

Also in this edition:

  • An update from your Service Improvement Panel, plus an interview with one member, Kirsty
  • Celebrating Kay’s 104th birthday!
  • Asbestos safety 
  • The latest in our series on how we tackle antisocial behaviour – this time looking at hate crime
  • Have you received a call from 01234 371 405? It’s us!
  • Meet the Sales and Marketing Team
  • Pension credit and housing benefit: what you need to know
  • Did you know there’s a translation, reading and speech tool on bpha’s website?

You should receive Talk by email. If you don’t, please email Talk@bpha.org.uk and we’ll sort that out for you. In the meantime, you can read it here.

*Terms and conditions apply.

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