20 June 2025
Talk magazine is out now. Find out about my.50, our brand new monthly prize draw for customers registered for my.account, your online customer account*. And that’s not the only chance to win – customers who complete at least one feedback activity on the Place, your online engagement platform, by 12 September can win one of three £75 shopping vouchers!* Everything you need to know about taking part is in this edition of Talk.
You can read bpha’s Customer Strategy, which outlines our priorities for 2025-2029 that will help us deliver the highest quality services and improve your experience as customers. We have also published your Tenant Satisfaction Measures feedback for the 12-months ending March 2025, along with how we’ve acted upon what you’ve said.
Also in this edition:
You should receive Talk by email. If you don’t, please email Talk@bpha.org.uk and we’ll sort that out for you. In the meantime, you can read it here.
*Terms and conditions apply.