Help us to improve hoarding awareness training

23 February 2026

We are working with Milton Keynes Council and Hoarding Disorder UK to develop a new e-learning training programme for customer facing colleagues.

The training has been designed to support professional to understand the underlying reasons why people hoard including exploring links between physical and mental health conditions. Although the training has been developed for professionals it is really important to have feedback from residents with lived experience. This is to ensure the training is accurate and sensitive. It would also be helpful for us to know whether you feel having housing staff receive this training would help residents feel better understood.

How it will work:

  • Participants will be given remote access to the testing platform during the week commencing Monday 16 March
  • They will be asked to log in, work through the online content, and make notes or reflections
  • The feedback will directly support improvements to the final training package.

 

If you're a resident and would like to take part email: [email protected]

Back to top