30 June 2026
my.account is your bpha customer online portal. You can use it to access account details, log repairs and send enquiries directly to us. It’s quick, easy to use and mobile-friendly. And it’s now even easier to access.
Now it’s even easier to log in! Using a smartphone, you can ‘pin’ my.account to your device’s home screen. It will look just like an app, opening directly to the log in area. This saves you from needing to find the web page each time.
Using your my.account login, you can:
View and update your details
Set up a Direct Debit
View account information
Manage your payments
Request repairs
Apply for a garage
Add or remove household members
Apply to own more of your home (staircasing for shared owners).
Read our news to find out how to pin my.account to your phone. And…if you are registered for my.account, you can opt in to be in with a chance of winning of £50 shopping voucher every month with our my.50 giveaway.