Treating mould – our process

1 October 2025

If we have investigated the appearance of mould in your home and have recommended treatment, we’ve created a quick video to show what happens next. It takes you through how the treatment works, and what you can expect when we visit your home.

Treating mould effectively can require three separate treatments. If that’s the case for your home, it’s important that all three are carried out, or the mould may return.

Take a look at the video below.

If you have noticed condensation, damp and/or mould in your home and haven’t yet seen our video guide on what to do, you can view that on our dedicated damp and mould page.

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