28 August 2026
We're committed to being open about how we're performing and keeping our customers informed about the services that matter most to them. That's why we've updated the performance section of our website, where you can now see how we're performing throughout the year, showing our progress towards our targets.
We've also added data from previous reporting periods, making it easier to see trends over time and understand where performance is improving, staying the same or where more improvements are needed.
The information covers key areas of our services, including health and safety, complaints, repairs and the Customer Communications Centre.
We'll update the performance tracker every quarter, so you can stay up to date with our latest results and progress. View our performance data and track our progress here: about-us/performance-data-quarterly-update/317/