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20 April 2026
Whether you’ve had a good experience, or a bad one, your views help to give us a better understanding of your experience as a bpha customer.
They’re hugely important and the learnings we take from your feedback have helped us to improve our services.
Every few months, we publish our learnings and the changes that have been made based on customer experience. You can find out more on our service improvements webpage.
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bpha Limited is a Charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014 (26751R) and is also registered with Regulator of Social Housing (LH3887RF).
Registered Office: Bedford Heights, Manton Lane, Bedford, MK41 7BJ.
Authorised and regulated by the Financial Conduct Authority (FCA) Registration no. 673746. VAT Registration no. 172 890 189.