26 June 2024
In this edition we share the first full-year results of your Tenant Satisfaction Measures feedback and our next steps. We also have an interview with Dan, a bpha involved customer, who gives an insight into what that means, why he’s done it, and the influence it’s had on what bpha does.
You’ll also find:
If your email is registered with us, you should have received a copy of Talk directly – if you haven’t, please email talk@bpha.org.uk so that we can sort that out for you. You can also read it here.