Domestic abuse
If you’re experiencing domestic abuse, you are not alone. Visit our Domestic Abuse Support page for information and guidance on how to find help and guidance.
Safeguarding
Safeguarding is everyone’s business. It is about protecting both children and vulnerable adults from harm or abuse. Adults in need of safeguarding are generally elderly and frail, have a physical disability or have mental health or learning difficulties.
We are committed to protecting our residents from harm or abuse, and if we are made aware of this occurring we will pass the information to the relevant agency to investigate. If you are concerned about the safety of a child or vulnerable adult please call the Police on 101 or in an emergency dial 999.
Hate crime
We work with Stop Hate UK – the leading hate crime awareness charity – to give independent support and advice to anyone who has been affected.
Hate crimes are acts of violence motivated by hostility or prejudice based on someone’s disability, race, religion, transgender identity or sexual orientation.
You can speak to Stop Hate for advice on their secure, anonymous, confidential and free helpline by calling 0800 138 1625. All calls are recorded and logged, and with your consent the information will be passed onto the Hate Crime Unit at Bedfordshire Police.
The service is also available in languages other than English.
Contractors
All contractors who work for bpha or on our behalf of bpha will carry appropriate photographic indentification.
Please make sure any contractor who asks to enter your home has a prearranged appointment and Identification confirming who they say they are.
If the identification is not provided then you should refuse the visit and contact bpha to report this on 0330 100 0272.
Useful contacts
- Stop Hate UK, free and confidential helpline – 0800 138 1625
- Stop Hate UK website
- Domestic Violence 24 hour free helpline – 0808 2000 247
- Bedfordshire Domestic & Sexual Abuse Partnership website
- Report domestic abuse – gov.uk website
Proud to be
bpha is the Help to Buy Agent for the Midlands and London. For more information visit www.helptobuyagent2.org.uk
or call 03333 214 044.
